ask about our moving offer when you try our services! Full T&C's apply
ask about our moving offer when you try our services! Full T&C's apply
We accept payment in the form of cash, or we have card facilities onsite. Payment is accepted at the time of your treatment.
We accept a wide variety of private health insurance plans which are claimable immediately onsite.
Some patients are eligible for a Medicare rebate, please see the Medicare rebate section in FAQs for more details. We also accept third party insurers such as Workcover, TAC and DVA claims (please contact us prior to your appointment if you fall into this category).
No, you can make an osteopathic appointment directly with us without the need for a referral. You can make an appointment with us via our online booking system, a phone call or you can message us via Facebook or a direct phone message.
Please be patient while we deal with other patients if we cannot return your call immediately.
In some cases, you could be eligible for a Medicare rebate (CDM), in these circumstances you will need a referral from your GP.
If you have any X-rays, scans, diagnostic imaging, test results or reports for your injury or condition, please bring them along, we welcome any diagnostic results that can help us manage our patients.
If you are under a third-party insurer, please bring along your claim number and any relevant paperwork in order for us to process your claim and have details of the relevant parties (please contact us directly before your treatment to check eligibility).
As we are a small operation, please be patient with us. We will endeavor to get back to you as soon as possible.
If you haven't heard from us in a while, please do try again as there is always the possibility of human or technology errors.
You can use our phone number to phone or send us a message, email us, send us a message through Facebook, or book online.
All our contact details can be found in the Contact us section on this website.
If your injuries require treatment of painful and tender areas, our osteopaths will aim to make you as comfortable as possible. Unfortunately, some conditions are painful and may be tender during movement, stretching or treatment.
There are techniques which may cause some short-term discomfort or pain.
You may experience mild soreness for a day or two after treatment, similar to that felt after moderate exercise. This usually resolves in a short time but if this soreness persists or increases significantly, please call your osteopath to discuss your concerns.
In some cases, and condition dependent or depending on certain concerns that may have been raised, your osteopath may require some further testing or referral to another healthcare practitioner.
Additional investigations such as X-rays, scans or blood tests may be needed in some cases. Your osteopath may even refer you to another health professional or to your GP.
The majority of condition do not need to be referred elsewhere and can be safely treated within the osteopathic scope.
There is no minimum age! You can take your baby to an osteopath from birth.
Birth is physically demanding for both mothers and their babies, an osteopathic visit during the first 6 weeks is a great way to spot any strains or restrictions.
This enables us to identify and treat any restrictions before they become an issue.
Some indications can be:
Some babies experience specific symptoms which require treatment.
A post-natal check from 6 weeks for mum is also highly recommended.
Some patients are eligible for a Medicare rebate through a program called The Chronic Disease Management (CDM) program. Speak to your GP to see if you are eligible for this program. Through the CDM program a patient is eligible for 5 treatments from an Allied Health specialist per calendar year, this includes an osteopath for which they get a partial rebate.
Osteopaths we can only process the Medicare treatments if all the paperwork from the GP is in order, otherwise it may be rejected by Medicare and no rebate will be given. As such, it is important to arrive at your appointment with your CDM referral and paperwork and to check that the information is correct, better yet give us a call to guide you through it.
Often you will be asked to remove some clothing so that your osteopath can examine you thoroughly. It’s important that you feel comfortable, but it's also important that your osteopath can see the affected and surrounding areas in order to do their job as thoroughly as possible.
Your Osteopath also needs to be able to move you about when they are treating and examining you. If you feel uncomfortable disrobing, then flexible clothing is preferable for example tight stretchy leggings or shorts. Most people feel comfortable enough to disrobe, your osteopath will try to preserve your modesty by covering you up as best as possible.
You can check with our clinic beforehand, if you are unsure.
If you would like to stay in your clothing that is ok too, but we may guide you as to which clothing types are best for your condition.
Copyright © 2024 Essence Osteopathy - All Rights Reserved.